Close a conversation and run post-conversation actions including final summary, tagging, classification, notifications, and integrations. Calling this on a conversation that is already CLOSED returns 200 with status CLOSED (idempotent). Calling it on a conversation that is currently CLOSING (closure already in progress, by either a prior /close call or the auto-close cron) returns 200 with status CLOSING.
Documentation Index
Fetch the complete documentation index at: https://docs.helloannie.com/llms.txt
Use this file to discover all available pages before exploring further.
The ID of the conversation to close
Request body for closing a conversation and running post-conversation actions
Whether to skip sending notifications to org users about this conversation. Defaults to false.