> ## Documentation Index
> Fetch the complete documentation index at: https://docs.helloannie.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Update phone number configuration

> Update phone number configuration. Only provided fields will be updated. Updating language will also update the Millis agent configuration. If you want to update the botId, use the /attach endpoint instead. This is a deliberate design decision to prevent accidental changes to the associated bot.



## OpenAPI

````yaml /openapi/openapi.yaml patch /phone-numbers/{phoneNumberId}
openapi: 3.0.3
info:
  title: Annie API
  description: >
    ### Overview


    The Annie API is a (mostly) RESTful API. Typically, both POST bodies and
    responses are JSON-encoded.


    Note: The documenation is Work In Progress and is subject to change.


    ### Base URL


    The base URL for the Annie API is https://api.helloannie.com/.


    Examples in this document may abbreviate this to `/`.


    ### Versioning


    Routes are prefixed with a version number i.e. `v1`. The version will change
    when there is a non-backwards compatible or other significant change to the
    api.


    ### Authentication


    The Annie API supports two authentication methods API Keys and OAuth Access
    Tokens:


    #### API Keys


    API Keys are long-lived tokens that can be generated from the Developer
    Portal on your organization page. API keys are prefixed with `annie-sk-v2-`
    and can be used directly in the `Authorization` header.


    ```

    curl -H "Authorization: Bearer annie-sk-xxxxx"
    https://api.helloannie.com/...

    ```


    #### OAuth Tokens


    OAuth tokens are short-lived access tokens generated using the OAuth 2.0
    Client Credentials flow (Machine-to-Machine). OAuth clients provide scoped
    permissions and are ideal for server-to-server integrations.


    **Creating an OAuth Client**


    OAuth clients can be created in the Developer Portal on your organization
    page. When creating a client, you'll receive:


    - `client_id`: Your OAuth client identifier

    - `client_secret`: Your OAuth client secret (store this securely)


    **Generating an OAuth Token**


    To generate an OAuth access token, make a POST request to the Annie OAuth
    token endpoint:


    **Endpoint:** `https://annie-external-api.us.auth0.com/oauth/token`


    **Example Request:**


    ```bash

    curl -X POST https://annie-external-api.us.auth0.com/oauth/token \
      -H "Content-Type: application/json" \
      -d '{
        "grant_type": "client_credentials",
        "client_id": "your-client-id",
        "client_secret": "your-client-secret",
        "audience": "https://api.helloannie.com"
      }'
    ```


    The `access_token` from the response should be used in the `Authorization`
    header when making requests to the Annie API:


    ```

    curl -H "Authorization: Bearer eyJhbGciOiJSUzI..."
    https://api.helloannie.com/v1/...

    ```


    ### API Response Structure


    The Annie API returns status codes consistent with standard HTTP
    conventions. Success and Error responses follow the below structure:


    ```

    {
      "success": boolean
      "data": {}
      "message": string // optional
    }

    ```


    ### Rate Limiting


    The Annie API enforces rate limits to ensure stability and fair usage. The
    default rate limit is **60 requests per minute** per organization. This
    limit is applied per endpoint pattern (e.g. `GET /v1/bots/:id`).


    When the rate limit is exceeded, the API responds with HTTP `429 Too Many
    Requests`.


    Response headers include:


    - `X-RateLimit-Limit`: The maximum number of requests allowed in the current
    window.

    - `X-RateLimit-Remaining`: The number of requests remaining in the current
    window.

    - `X-RateLimit-Reset`: The time at which the current rate limit window
    resets (in UTC epoch seconds).


    If you exceed the limit, the response will contain a `Retry-After` header
    indicating how many seconds to wait before retrying.


    ### Pagination


    The Annie API does not currently support pagination. All results are
    returned at once.
  version: v1
servers:
  - url: https://api.helloannie.com/v1
security: []
paths:
  /phone-numbers/{phoneNumberId}:
    patch:
      tags:
        - Phone Numbers
      summary: Update phone number configuration
      description: >-
        Update phone number configuration. Only provided fields will be updated.
        Updating language will also update the Millis agent configuration. If
        you want to update the botId, use the /attach endpoint instead. This is
        a deliberate design decision to prevent accidental changes to the
        associated bot.
      operationId: patchV1Phone-numbersByPhoneNumberId
      parameters:
        - name: phoneNumberId
          in: path
          required: true
          schema:
            format: uuid
            description: The ID of the phone number to update
            type: string
      requestBody:
        description: >-
          Payload to update phone number configuration. Only provided fields
          will be updated. The phone number's voice must support its language,
          so changing the language may also require providing a compatible
          voiceId in the same request.
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/UpdatePhoneNumberRequest'
          application/x-www-form-urlencoded:
            schema:
              $ref: '#/components/schemas/UpdatePhoneNumberRequest'
          multipart/form-data:
            schema:
              $ref: '#/components/schemas/UpdatePhoneNumberRequest'
      responses:
        '200':
          description: Response returned after updating phone number configuration
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/PhoneNumberUpdateResponse'
        '400':
          description: The request was invalid or malformed
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/BadRequestResponse'
        '403':
          description: You do not have permission to perform this action
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ForbiddenResponse'
        '404':
          description: The requested resource was not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/NotFoundResponse'
components:
  schemas:
    UpdatePhoneNumberRequest:
      additionalProperties: false
      type: object
      properties:
        language:
          description: >-
            The language of the phone number. ENGLISH_SPANISH supports bilingual
            English/Spanish calls.
          type: string
          enum:
            - ENGLISH
            - ENGLISH_SPANISH
            - SPANISH
            - FRENCH
        verifiedCallerId:
          description: >-
            Verified caller ID for outbound calls. Must be pre-registered and
            verified for the organization.
          type: string
          nullable: true
        callbackForwardingNumber:
          description: >-
            If a recipient calls back an outbound number, the call will be
            forwarded to this phone number. Note: This field will be ignored for
            inbound numbers and only applied to outbound numbers.
          type: string
          nullable: true
        voiceId:
          description: >-
            The voice of the phone number. Each voice supports a single language
            and must match the phone number's language: WARM_ENGLISH_SPANISH
            requires ENGLISH_SPANISH, WARM_SPANISH requires SPANISH, WARM_FRENCH
            requires FRENCH, and all other voices require ENGLISH.
          type: string
          enum:
            - FRIENDLY_BRIGHT
            - CALM_REASSURING
            - POLISHED_PROFESSIONAL
            - KIND_CURIOUS
            - CONFIDENT_UPBEAT
            - WARM_ENGLISH_SPANISH
            - WARM_SPANISH
            - WARM_FRENCH
    PhoneNumberUpdateResponse:
      additionalProperties: false
      type: object
      required:
        - success
        - data
      properties:
        success:
          enum:
            - true
          type: boolean
        data:
          additionalProperties: false
          description: Represents a phone number and its configuration
          type: object
          required:
            - id
            - createdAt
            - updatedAt
            - orgId
            - botId
            - number
            - name
            - language
            - outbound
            - verifiedCallerId
            - callbackForwardingNumber
            - voiceId
            - speed
            - stability
            - similarity
            - style
          properties:
            id:
              format: uuid
              type: string
            createdAt:
              type: string
              format: date-time
            updatedAt:
              type: string
              format: date-time
            orgId:
              format: uuid
              type: string
              nullable: true
            botId:
              format: uuid
              type: string
              nullable: true
            number:
              type: string
            name:
              type: string
              nullable: true
            language:
              description: >-
                The language of the phone number. ENGLISH_SPANISH supports
                bilingual English/Spanish calls.
              type: string
              enum:
                - ENGLISH
                - ENGLISH_SPANISH
                - SPANISH
                - FRENCH
              nullable: true
            outbound:
              type: boolean
            verifiedCallerId:
              description: >-
                Verified caller ID used for outbound calls. Must be
                pre-registered and verified for the organization.
              type: string
              nullable: true
            callbackForwardingNumber:
              description: >-
                If a recipient calls back an outbound number, the call will be
                forwarded to this phone number. Note: This field will be ignored
                for inbound numbers and only applied to outbound numbers.
              type: string
              nullable: true
            voiceId:
              description: >-
                The voice of the phone number. Each voice supports a single
                language and must match the phone number's language:
                WARM_ENGLISH_SPANISH requires ENGLISH_SPANISH, WARM_SPANISH
                requires SPANISH, WARM_FRENCH requires FRENCH, and all other
                voices require ENGLISH.
              type: string
              enum:
                - FRIENDLY_BRIGHT
                - CALM_REASSURING
                - POLISHED_PROFESSIONAL
                - KIND_CURIOUS
                - CONFIDENT_UPBEAT
                - WARM_ENGLISH_SPANISH
                - WARM_SPANISH
                - WARM_FRENCH
              nullable: true
            speed:
              type: number
              nullable: true
            stability:
              type: number
              nullable: true
            similarity:
              type: number
              nullable: true
            style:
              type: number
              nullable: true
    BadRequestResponse:
      additionalProperties: false
      type: object
      required:
        - success
        - data
        - message
      properties:
        success:
          enum:
            - false
          type: boolean
        data:
          additionalProperties: false
          type: object
          properties: {}
        message:
          type: string
    ForbiddenResponse:
      additionalProperties: false
      type: object
      required:
        - success
        - data
        - message
      properties:
        success:
          enum:
            - false
          type: boolean
        data:
          additionalProperties: false
          type: object
          properties: {}
        message:
          type: string
    NotFoundResponse:
      additionalProperties: false
      type: object
      required:
        - success
        - data
        - message
      properties:
        success:
          enum:
            - false
          type: boolean
        data:
          additionalProperties: false
          type: object
          properties: {}
        message:
          type: string

````